• Skip to main content

Global Institute of Organizational Coaching

Global Coaching Certification

  • Explore Pathways
  • Dr Peggy’s Books
  • Resources
  • Log In
  • About

Corporate Coaching Blog

Reframing Coaching Research

February 24, 2025 by Dr. Peggy Marshall

The perception of research—especially within the coaching field—has long been a mixed bag of awe, skepticism, and even intimidation. Many coaches, particularly those who have built their practice on intuitive and experiential methods, can sometimes view research as overly academic or disconnected from the real-life challenges their clients face. However, when we take a closer look, research is not a rigid, arcane discipline reserved solely for academics; it’s a dynamic tool that, when demystified, can greatly enhance the quality and effectiveness of coaching.

At its core, research is about inquiry, discovery, and validation. It involves asking questions, collecting data, and drawing conclusions based on evidence. For coaches, this process may seem daunting at first—filled with complex terminology, statistical analyses, and long-winded literature reviews. Such a perception can create a barrier, leading some practitioners to bypass research entirely, favoring anecdotal methods or untested theories instead. This tendency is understandable: the language of research often appears technical, and the process can feel removed from the day-to-day realities of coaching.

However, reframing how we perceive research can transform it from an intimidating hurdle into a powerful ally. Research is not about replacing the human element of coaching; it’s about reinforcing it with insights that have been systematically validated. Evidence-based research offers a way to ground our intuitive practices in data and proven methods. For example, studies in neuroscience and psychology have uncovered how reflective practices can foster emotional regulation, or how specific goal-setting techniques lead to better outcomes. When these findings are translated into actionable strategies, they serve as a bridge between the science of human behavior and the art of coaching.

Another important aspect of the perception of research is its role in continuous learning. The world of behavioral science is in constant flux. New studies challenge old assumptions, and innovative methodologies emerge regularly. For coaches, staying up-to-date with current research is not about memorizing facts; it’s about cultivating a mindset of curiosity and lifelong learning. By integrating research into our practice, we remain open to new possibilities and are better equipped to tailor our interventions to the unique needs of our clients. This ongoing education is an investment in our professional growth and a signal to our clients that we are committed to offering the most effective and current strategies available.

Moreover, the perception of research can shift when we start to see it as a tool for reflective practice. Reflection and research go hand in hand. When coaches take time to analyze their methods, assess client outcomes, and refine their approaches, they are engaging in a process similar to academic research—only with a practical, immediate application. Reflective practice allows us to question our assumptions, evaluate the effectiveness of our interventions, and continuously improve our coaching strategies. In this light, research becomes not an external imposition but an integral part of our day-to-day work, providing us with feedback loops that drive both personal and professional evolution.

It is also worth noting that research can enhance our credibility as coaches. In today’s information-rich society, clients are increasingly savvy and value practitioners who can back up their methods with scientific evidence. When you communicate that your approach is supported by research, you not only build trust with your clients but also differentiate yourself in a competitive field. This credibility is crucial in establishing a coaching practice that is both respected and effective. Clients are more likely to commit to a process when they understand that the techniques employed have been rigorously tested and proven to work across various settings.

Despite these benefits, the perception of research remains a challenge largely because of how it is presented. Many research articles and academic papers are written in a style that is inaccessible to those without a specialized background. To counter this, it’s important for coaches and researchers alike to translate these findings into plain language. Summaries, infographics, and workshops can help demystify research, breaking down complex ideas into digestible insights that can be directly applied to coaching practice. When research is communicated in clear, everyday language, it becomes much more approachable and relevant.

Ultimately, the perception of research is evolving. As more coaches embrace evidence-based practices, the field is witnessing a gradual shift from viewing research as an esoteric discipline to recognizing it as an essential component of effective coaching. By understanding that research is fundamentally about exploration, validation, and improvement, coaches can begin to see it as a natural extension of their work. Integrating research not only strengthens our methods but also enriches our understanding of the human experience—helping us guide our clients toward deeper self-awareness, resilience, and growth.

While the perception of research has historically been one of complexity and distance, reframing it as a tool for continuous learning, reflective practice, and enhanced credibility can transform it into a cornerstone of effective coaching. When demystified and translated into accessible language, research empowers coaches to create more tailored, impactful interventions that bridge the gap between theory and practice, ultimately leading to richer, more transformative outcomes for clients.

Have you ever felt overwhelmed or even intimidated by the complexities of research? If so, join us on March 5th at 11 am EST for an engaging webinar and dialogue titled “Demystifying Coaching Research”. In this session, Professor Annette Fillery-Travis—an esteemed coach practitioner at the Fellow level—will share her expert insights on how to effectively integrate research into your coaching practice. She’ll discuss practical strategies for breaking down complex concepts, address common misconceptions, and offer real-world examples that bridge the gap between academic theory and everyday coaching. This webinar is designed to empower you to transform research from an intimidating hurdle into a powerful tool for continuous learning and impactful coaching. Whether you're just starting out or looking to deepen your understanding, this is your opportunity to connect with like-minded professionals, ask questions, and gain clarity on how research can enhance your practice.

Zoom link: https://us02web.zoom.us/j/89306258336?pwd=DKiN81Y6PdmueKawvEa6NQlCaoHi14.1

Filed Under: Corporate Coaching Blog

Leading and Coaching Through Uncertainty

March 3, 2025 by Dr. Peggy Marshall

In today's fast-paced, ever-changing world, leaders and coaches are constantly navigating ambiguity—uncertain markets, shifting workplace dynamics, and unpredictable challenges. While ambiguity can create stress and hesitation, it also presents an opportunity for growth, innovation, and adaptability. The best leaders and coaches don’t fear uncertainty; they embrace it, guiding their teams and clients through the fog with clarity, confidence, and resilience.​

Ambiguity arises when there are no clear answers, when the path forward is uncertain, and when traditional decision-making frameworks may not apply. It often manifests in unclear goals, shifting priorities, uncertain external conditions such as economic shifts or industry disruptions, complex interpersonal dynamics, and conflicting or unreliable information. In such situations, leaders cannot rely solely on past experiences or established strategies; instead, they must embrace a mindset of adaptability and experimentation.

Herminia Ibarra, in “Act Like a Leader, Think Like a Leader”, argues that leaders must experiment with new behaviors and mindsets to effectively adapt to uncertainty, emphasizing the value of learning through action rather than waiting for complete clarity. She highlights that effective leaders shift their identity and decision-making approach by engaging in small experiments, testing different strategies, and adjusting based on feedback. This active approach enables leaders to remain agile, make informed decisions in the face of uncertainty, and avoid the paralysis that often accompanies ambiguity.

One of Simon Sinek’s most influential concepts is the idea of the “infinite game,” from the book by the same name, which contrasts with the finite mindset many leaders adopt. Leaders who play a finite game focus on short-term wins, competition, and immediate outcomes, whereas those with an infinite mindset understand that leadership is an ongoing journey of adaptability and continuous progress. This approach is particularly useful when dealing with uncertainty, as it shifts the focus from trying to "win" in the short term to sustaining long-term success through innovation and resilience. Leaders with an infinite mindset accept that change is constant and use it as an opportunity for learning and growth rather than a threat. By shifting from “How do we win?” to “How do we keep improving?”, leaders can foster a culture that embraces ambiguity rather than fearing it. ​

One of the most effective ways to lead through uncertainty is to reframe it as an opportunity rather than a roadblock. Instead of seeing a lack of clarity as a problem, leaders can encourage curiosity and exploration by asking, “What new opportunities could emerge from this uncertainty?” Nathan and Susannah Harmon Furr, in “The Upside of Uncertainty”, emphasize that reframing uncertainty as a gateway to possibility rather than a threat is a fundamental skill for leaders and individuals navigating the unknown. Their research highlights that those who successfully manage uncertainty do so by shifting their mindset from fear-based reactions to a perspective that embraces ambiguity as an opportunity for growth, innovation, and resilience.

Equally important is the ability to cultivate comfort with not knowing. Leaders and coaches don’t need to have all the answers; rather, they create environments where learning, experimentation, and adaptation are valued over immediate certainty. The Furrs argue that reframing uncertainty reduces paralysis and increases confidence in taking action, helping individuals recognize that discomfort in the unknown is often a precursor to breakthrough moments. Encouraging a mindset of continuous learning and progress over perfection helps teams and individuals move forward with greater confidence, adaptability, and openness to new possibilities.

Decision-making agility is another crucial skill in times of ambiguity. Instead of waiting for complete clarity, leaders can take small, testable actions and adjust based on new information. Seeking multiple perspectives before making a choice and maintaining flexibility allow for more informed and adaptable decisions. However, amid all this uncertainty, anchoring in core values and long-term purpose provides a much-needed foundation. When external circumstances shift, relying on deeply held values can serve as a compass, helping individuals and teams make decisions that align with their mission. ​

Psychological safety also plays a critical role in navigating uncertainty. Amy Edmondson, a leading expert on psychological safety, emphasizes that when individuals feel safe to express ideas, take risks, and admit mistakes without fear of punishment or ridicule, they are more likely to engage, learn, and adapt in uncertain environments. Ambiguity can trigger fear, but when leaders intentionally foster a culture of openness, curiosity, and trust, they create space for healthy risk-taking, experimentation, and collective problem-solving. Edmondson’s research highlights that teams operating in psychologically safe environments outperform others in navigating complexity and change, as they are more willing to ask questions, challenge assumptions, and learn from failures rather than retreating into silence or avoidance.

Another key to leading through ambiguity is communication. Brené Brown, a leading expert on leadership and vulnerability, emphasizes that clear, honest, and transparent communication is essential for building trust and resilience in uncertain times. In her book “Dare to Lead”, Brené Brown argues that leaders who embrace transparency—acknowledging what they know, what they don’t know, and what they are doing to find answers—create environments where individuals feel more secure and engaged. Even when all the answers aren’t available, maintaining open and consistent communication helps ease uncertainty and fosters a culture of trust.​

Coaching becomes especially powerful in times of ambiguity because it equips individuals with the mindset and skills needed to navigate uncertainty. By fostering confidence in decision-making, helping individuals recognize their strengths, reframing challenges as opportunities, and guiding them in creating actionable steps even without complete clarity, coaching enables forward momentum. Coaches who lead with curiosity, presence, and adaptability empower their clients not just to manage ambiguity but to embrace it as a catalyst for growth and transformation.

Ultimately, we can wait but ambiguity isn’t going anywhere. It has become a central part of leadership, work, and life. The best leaders and coaches recognize that their role isn’t to eliminate uncertainty but to help others build the resilience, adaptability, and confidence needed to navigate it successfully. By fostering a focus on values, maintaining a learning mindset, and embracing uncertainty as a space for growth, leaders and coaches can transform ambiguity from a source of fear into a catalyst for innovation and progress.​

For members only of The Global Coaching Network, a book study group will be meeting to discuss “The Upside of Uncertainty”  beginning March 27th.  If you are a member, click here to register for the book club.

 

Filed Under: Corporate Coaching Blog

Sustaining Impact: A Process Becoming a Book

April 7, 2025 by Dr. Peggy Marshall

"Because sustaining change isn’t just a concept—it’s a discipline, a rhythm, a way of working and living." - Dr. Peggy Marshall

You’ve likely been part of change efforts that began with clarity and energy. Maybe you even led them. The vision was compelling. The plan was solid. People were engaged. Everything felt possible.

And then… life happened.

The urgency faded. The momentum slowed. What started as a powerful shift began to quietly stall—not because people didn’t care, but because sustainment has its own rules. And most change models stop short of teaching them.

That’s what this work is all about.

Sustaining Impact began as a conversation—a pattern I kept seeing in my work with leaders, teams, and clients who were navigating meaningful transformation. They had clarity, courage, and momentum, but something was missing in the middle. The support systems faded. The habits didn’t stick. The change lost its foothold.

Over time, it became more than a pattern. It became a process, a way of thinking about the often-overlooked middle space of change. A way to create intentional practices that help change not just start, but actually stick.

Now, that process is becoming a book.

Why the Process Matters

You already know how to begin change. You’ve facilitated breakthroughs, designed strategies, inspired new habits. You’ve helped people and systems move toward possibility.

But you also know that insight isn’t enough, and transformation rarely follows a straight line.

That’s where the Sustaining Impact process comes in.

It’s designed to help you—and those you lead or support—navigate the messy, necessary work that happens after the kickoff, when the slide decks are closed and the daily grind rushes back in. When the emotional high has passed and the real-life pull of old habits starts creeping in.

This process gives you language for the space between inspiration and integration.
It builds a bridge between clarity and consistency.
It offers structure without rigidity, rhythm without burnout, support without micromanagement.

And now, it’s being captured in book form, not as a fixed formula, but as a living, adaptable guide you can return to again and again.

You’re Not Doing It Wrong—You’re Just in the Middle

If you’ve ever launched a great initiative only to watch it slowly lose steam, you’re not alone.

So many change efforts stall—not because people lack motivation, but because we treat the sustainment phase like a bonus round, not the core of the work. We celebrate the insight, the spark, the shift. But we forget to build in the scaffolding that keeps the change alive.

You’ve likely felt that tension yourself—that gap between what you know matters and what actually survives the day-to-day. That isn’t a personal failing. It’s a missing structure.

You don’t need more pressure.
You need a different process.

And that’s what Sustaining Impact offers: a framework for staying in meaningful relationship with the change you’re committed to.

The Sustaining Impact Process

A rhythm, not a recipe. A return to what matters.

Over the years, this work has evolved into a clear, intentional framework, one that supports individuals and teams through the full arc of change. Not just at the beginning, but especially in the middle, where sustaining momentum becomes its own kind of leadership.

The process includes eight phases, each offering a specific kind of focus—and a specific kind of courage.

The 8 Phases of Sustaining Impact

  1. Clarity
    You begin with vision. You pause to reconnect with what matters, why it matters, and what’s calling you forward. Without clarity, sustainment becomes survival.
  2. Choosing
    Clarity invites agency. You make intentional choices aligned with your values, goals, and energy. Choosing also means deciding what to release.
  3. Clearing
    Before new ways of working can take hold, you must let go. Whether it’s outdated habits, limiting beliefs, or simply overcommitment—clearing creates space for growth.
  4. Committing
    Sustaining impact requires more than interest, it requires consistency. This is where intention meets discipline, and actions align with values, even on the hard days.
  5. Championing
    No one sustains impact alone. You need champions, inside yourself and around you, to advocate, reinforce, and remind. This is about building visibility and support.
  6. Courage
    The middle gets messy. Doubt creeps in. Resistance surfaces. Courage is what helps you stay in the work when progress is slow, when the path is unclear, or when you're tired.
  7. Celebrate
    Celebration sustains energy. This phase honors growth, visible or invisible. It reminds you (and others) that change is happening, and that effort is worth pausing for.
  8. Continue
    Sustainment is never static. You reflect, recalibrate, and re-engage. Continue is the phase of ongoing integration—where change becomes part of how you live and lead.

These phases aren’t always linear. You’ll move between them. You’ll revisit them. But together, they form a rhythm that helps your work take root, and grow over time.

From Practice to Pages

This book didn’t begin as an abstract idea. It began as a lived experience. As a question I kept asking:

Why do meaningful changes fade?
And what helps them endure?

The answers didn’t arrive all at once. They revealed themselves through real conversations, real teams, and real leadership challenges. As I tracked the patterns, the process emerged—one I’ve used across industries, sectors, and coaching engagements.

Now I’m turning that process into a book.

Not to lock it down.
But to open it up.

To give language to what you’ve probably already felt.
To offer guidance that’s both practical and grounded in humanity.
To help you keep doing work that doesn’t just inspire—but lasts.

Why This Matters to You

If you’re a coach, a leader, a culture builder, or a change agent, you’re in this for more than quick wins. You care about depth. Alignment. Real transformation.

This process, and this book, is for the moments when:

  • No one’s watching, but you keep showing up.
  • The applause has faded, but the vision still calls.
  • You’re tired but still committed to what matters.

Because sustainability isn’t about perfection.
It’s about the willingness to return.
Again and again.

The Work We Tend Grows

You know this in your bones: the work you tend is the work that grows.
The impact you sustain is the impact that transforms.

Sustaining Impact is more than a process. It’s a practice.
One that honors the messy, beautiful, unglamorous middle.
One that helps you hold the thread of change, even when it’s hard.
One that reminds you: this is still worth it.

Because your impact doesn’t begin and end with a launch.
It lives in the way you keep showing up.

The full book—Sustaining Impact: Inspiration Meets Perspiration—will be available late summer 2025. In the meantime, join us on May 7th for a special webinar preview where we’ll explore several of the key concepts that will be featured in the book.  It’s a chance to engage with the material, reflect in community, and start thinking differently about what it means to truly sustain change.

Join us on Zoom.

Filed Under: Corporate Coaching Blog

Sustaining Impact: The Subtle Challenges That Derail Our Best Intentions

April 25, 2025 by Dr. Peggy Marshall

In my work with leaders, changemakers, and purpose-driven professionals, I’ve witnessed a familiar struggle: the inability to sustain impact over time. They start strong, driven by vision, energized by purpose, but somewhere along the way, momentum fades. The culprits aren’t always obvious. It’s not a lack of skill or passion. More often, it’s the invisible clutter that crowds their capacity. It’s the absence of absolute clarity about what truly matters. And most subtly, it’s the old wiring of the brain, patterns of overcommitment, fear of letting go, or resistance to uncertainty that quietly sabotage their best intentions. These are the patterns I’ve seen time and again. And it’s why the work of clearing space, reclaiming clarity, and rewiring our internal narratives is at the heart of sustaining meaningful change.

These challenges often show up in subtle, familiar ways, saying yes when we mean no, mistaking motivation for true alignment, or hesitating to fully commit out of fear. Let’s explore the most common patterns that quietly derail even the best of intentions.

We all begin with good intentions.
A new goal, a meaningful project, a fresh commitment to ourselves or others. At the start, we feel the pull of possibility, the momentum of change. But sustaining that impact? That’s where the work deepens.

Because commitment isn’t just about saying yes. It’s about knowing what we’re saying yes to, and what we’re willing to say no to in the process.

Overcommitting from Ego or Pressure

How often do we say yes from a place of fear, guilt, people-pleasing, or the need to prove ourselves?
We take on more than we have capacity for, driven by a desire to be needed, liked, or admired. It feels like commitment, but underneath, it’s a survival strategy.

Real commitment? It comes from discernment, not just enthusiasm.
It asks: Is this mine to carry?
It reminds us that every yes is a no to something else often our wellbeing, relationships, or deeper priorities.

Confusing Motivation with Alignment

Motivation is fleeting.
It flares up with inspiration, a spark of excitement, but it fizzles when life gets hard, messy, or mundane.

Alignment, though?
That’s the steady pulse beneath the surface.
When motivation fades (and it will), alignment keeps us grounded.
It connects us back to our values, our purpose, our "why."

Next time the energy dips, ask yourself:
Was I riding a wave of hype, or is this still resonant at my core?

Underestimating the Cost of Commitment

It’s easy to commit to a goal when it’s all vision and possibility.
But the cost, the energy, trade-offs, discomfort, that’s where we get surprised.

Every worthwhile commitment has a cost.

  • The cost of time that won’t go elsewhere.
  • The cost of discomfort as we stretch beyond the familiar.
  • The cost of saying no to things we enjoy or things that simply feel easier.

Clarity about the cost isn’t meant to scare us off, it helps us stay when things get hard. It reminds us we chose this path on purpose.

Fear of Disappointment or Failure

Sometimes, we half-commit.
Not because we’re lazy, but because we’re afraid.
Afraid that if we give it our all and still don’t succeed, it might say something about our worth.

Avoiding full commitment can feel safer than risking vulnerability.
But true impact requires risking showing up fully even when the outcome is uncertain.

What would it mean to give yourself permission to commit, not to the outcome, but to the process?

Inconsistent Inner Leadership

We rely on willpower or external accountability, but haven’t built the inner voice that sustains us day by day.

The inner critic talks us out of progress:
"You’re behind."
"You’ll never catch up."
"What’s the point?"

But inner leadership, the voice of the inner champion, reminds us to return with grace:
"This is hard, but you’re still in it."
"Rest if you need to, but don’t quit on yourself."
"Progress isn’t linear."

Sustaining impact means nurturing that inner voice. The one that helps you recommit, not just once, but every day.

Clearing: Making Space for What Matters

Commitment isn’t just about saying yes, it’s also about knowing when to say no.
It’s about clearing space, letting go of what no longer fits.

But clearing is hard.
Not just practically but emotionally.

It can feel like pruning away parts of ourselves.
Like admitting something is overgrown, out of season, or simply no longer ours to carry.

Here are the most common barriers I see in the clearing process:

Emotional Attachment to the Old

We hold onto roles, routines, and responsibilities because they’ve become tied to our identity.

"If I let go of this, who am I?"

Clearing asks us to confront those identities gently.
To honor that we are allowed to outgrow things, even things that once mattered deeply.

Fear of the Unknown

Clearing creates space but also uncertainty.
It’s easier to cling to clutter than face the ambiguity of what’s next.

"At least I know how to manage the chaos I have."

Yet space is where new alignment has room to emerge.
Without it, nothing new can take root.

Invisible Clutter

Not all clutter is physical.

  • Resentment.
  • Self-doubt.
  • Unspoken expectations.
  • Toxic thought loops.

Sometimes, the heaviest weight is the one we haven’t even named yet.

Perceived Waste or Guilt

We stay tethered to projects, goals, or relationships because we’ve invested so much.

"I can’t quit now I’ve already put so much into this."

But sunk costs aren’t a reason to keep sinking.
Letting go can feel like failure but often, it’s freedom.

Lack of Permission or Boundaries

Especially in leadership or caregiving roles, we feel we can’t release responsibilities without disappointing others.

"If I step back, who will carry it?"

But sustaining impact means knowing when to carry and when to release.
With trust that others will rise,
Or that space itself will offer new solutions.

Reflection: Make Space, Release with Intention

These questions are here to guide your clearing process.
To help you create space for what truly matters:

Mental and Emotional Clutter

  • What’s been weighing on my mind lately—quietly or loudly?
  • What belief about myself is no longer true—but I’m still carrying it?

Roles, Goals, and Responsibilities

  • What commitments no longer feel aligned with who I’m becoming?
  • What am I doing out of obligation rather than resonance?

Patterns and Narratives

  • What old story about success, identity, or worth is keeping me stuck?
  • Who am I trying to please or impress—and at what cost?

Practical Clearing

  • What could I let go of this week to create 1% more space?
  • If I cleared just one thing, what would unlock the most energy?

Emotional Permission

  • What would it feel like to release something with kindness instead of guilt?
  • What would I say to a friend who needed permission to let this go?

Sustaining impact isn’t about pushing harder.
It’s about aligning deeper.
It’s about committing with clarity, clearing with courage, and returning to yourself again and again.

We’ll dive deeper into these themes, explore practical strategies, and create space for meaningful reflection. This is an opportunity to reconnect with your why, clear what’s getting in the way, and recommit to the work, and life that matters most.

Zoom link for webinar https://us02web.zoom.us/j/89306258336?pwd=DKiN81Y6PdmueKawvEa6NQlCaoHi14.1

 

Filed Under: Corporate Coaching Blog

Signs the Inner Critic is Running the Show

May 27, 2025 by Dr. Peggy Marshall

Mind image with confusion

 

You’re sitting in a meeting. You’ve thought of something insightful—something that could move the conversation forward. But instead of speaking, you stay quiet. A voice inside whispers:

"Don’t say that. It’s probably obvious. Or wrong."

Later, you pause before sending an email you’ve reread six times.

"Is this too much? Not enough? Will they take it the wrong way?"

At night, you replay the day’s moments on a loop—what you said, what you didn’t, what you could have done differently. If this sounds familiar, you’re not alone. That internal script isn’t intuition or wisdom. It’s your inner critic. And for many of us, it’s been speaking for a long time.

The Shape-Shifting Voice

The inner critic doesn’t always sound harsh. Sometimes, it disguises itself as ambition: "You should be further along by now." Or humility: "Don’t make it about you." Or caution: "You don’t want to mess this up."

It might even feel helpful. Like it is keeping you sharp or responsible. But if you trace the impact, the pattern is clear: it makes you smaller. It contracts your confidence. It slows your momentum. It turns leadership into a place of tension rather than alignment.

And if you’re someone who supports others a leader, coach, educator, or creative professional, this isn’t just your internal struggle. It shapes the energy you bring to others. When you are constantly second-guessing yourself, your ability to empower those around you becomes compromised.

The Cost of Letting the Critic Lead

Letting your inner critic take the lead doesn’t just affect your mindset. It has tangible consequences:

  • You miss out on opportunities because you’re too afraid to try.
  • You undervalue your voice in rooms that need to hear it.
  • You overwork, overextend, and overdeliver to prove your worth.
  • You make decisions from fear instead of clarity.
  • You support others from a place of depletion rather than wholeness.

This isn't a personal flaw. It's a learned pattern. But it's a pattern that can be unlearned.

Is Your Inner Critic Running the Show?

The inner critic often flies under the radar, disguised as reason, modesty, or high standards. But its fingerprints are easy to spot. Here are five common signs it may be running the show:

  1. Persistent self-doubt, even in areas where you have experience or success.
  2. Harsh self-talk, including thoughts like "I’ll never get this right," or "What’s wrong with me?"
  3. Difficulty accepting praise or acknowledging your accomplishments.
  4. Perfectionism or procrastination that hides a fear of not being good enough.
  5. Constant comparison that leaves you feeling behind, unworthy, or invisible.

Sound familiar? Then it’s time to meet that voice head-on.

Why This Work Matters

This isn’t just about feeling better. It’s about performing better, leading better, living better. When we quiet the inner critic, we:

  • Gain access to clearer, values-based decisions.
  • Build resilience by replacing shame with self-compassion.
  • Reclaim the energy we’ve spent proving ourselves.
  • Increase our ability to hold space for others, without self-abandonment.

Silencing the inner critic is more than a mindset shift. It’s a leadership imperative.

Five Practices to Quiet the Inner Critic

So how do we shift from inner judgment to inner support? Here are five practices we’ll explore in our upcoming webinar:

  1. Name the Voice Your inner critic thrives in the shadows. Naming it gives you distance and power. You might call it "The Perfectionist," "The Worrier," or "The Impostor." Giving it a name helps you respond with intention, not identification.
  2. Practice Self-Compassion When the critic appears, meet it with kindness. Self-compassion isn’t complacency, it’s courage. Pause. Breathe. Ask: What would I say to a friend in this moment? Then say that to yourself.
  3. Challenge the Thought Critics speak in cognitive distortions: all-or-nothing thinking, catastrophizing, and labeling. Catch the thought. Label it: "I'm having the thought that I'm not good enough." Then question it. Is this absolutely true? Who would I be without this thought?
  4. Anchor in Values When fear is loud, values must be louder. Ask: What matters most in this moment? Let your decisions be led by purpose, not protection.
  5. Get Support and Perspective The inner critic grows stronger in isolation. Coaching, therapy, peer support these offer reflection, reframe, and reinforcement. You don’t have to face the critic alone.

Transforming the Voice

Ultimately, the goal isn’t to banish the inner critic completely. The goal is to shift the balance of power. To replace the critic with an inner coach:

  • From "You’re not good enough" to "You’re learning. Keep going."
  • From "You always mess this up" to "Mistakes are part of growth."
  • From "Don’t try you’ll fail" to "Trying is how you succeed."

This voice already lives within you. The more you practice listening to it, the stronger it becomes.

Join Us: Silencing the Inner Critic Webinar

On Wednesday, June 12, join us live for a webinar designed to help you:

  • Identify your inner critic’s unique voice
  • Reframe your internal narrative
  • Develop rituals of resilience and self-support
  • Replace fear-based habits with values-led action

Whether you're a coach, leader, educator, or just someone ready to stop playing small, this session will offer tools, insight, and community to help you rise into your full potential.

Because the voice you listen to shapes the life you lead.

Ready to turn the volume down on doubt?

https://us02web.zoom.us/j/89306258336?pwd=DKiN81Y6PdmueKawvEa6NQlCaoHi14.1

 

Filed Under: Corporate Coaching Blog

Summer Is for Growing: Choosing Renewal Over Routine

June 16, 2025 by Dr. Peggy Marshall

Library with open book
For many professionals, summer feels like a strange in-between. The calendar slows, but the pressure to stay productive lingers. The world seems to exhale but only briefly before the back-to-school or fiscal-year energy ramps up again. We tell ourselves we’ll catch up, rest, maybe reset. But by the time August rolls around, we’re often left wondering: Where did the time go?

What if this summer could be different? What if summer wasn’t a break from learning, but an invitation into a different kind of growth one that’s not about working harder, but about aligning deeper?  At Global IOC, we believe that sustainable impact doesn’t happen by accident. It happens when leaders, coaches, and change-makers pause long enough to ask themselves the deeper questions:

--What unfinished learning or insight deserves more space this season?
--What qualities do I need to cultivate to deepen not just expand my leadership?
--What rhythms, rituals, or supports will help me sustain what I’ve learned?

Summer offers the space to explore those questions and to begin living into the answers.

Growth Looks Different in Every Season

In spring, we plant. In fall, we harvest. But summer? Summer is for cultivating. It’s the season when growth is happening just below the surface. Quietly. Consistently. Almost invisibly. It’s when roots deepen and foundations strengthen.

As Parker Palmer writes in Let Your Life Speak, “Before you tell your life what you intend to do with it, listen for what it intends to do with you.” This kind of listening takes time. And summer offers it. For leaders and coaches, this same seasonal rhythm applies. Summer may not be packed with performance reviews, project launches, or strategy rollouts but that’s exactly why it’s a powerful time for inner development. When we take time to clear mental clutter, realign with what matters, and recharge our energy, we don’t just prepare for the next quarter we prepare for the next chapter.

This summer, we’re offering three unique ways to support that process each one designed to foster meaningful growth without overwhelm.

1. Rediscover What Drives You
DISC and Values-Based Leadership Training
Whether you’re a new coach, an experienced leader, or somewhere in between, summer is a perfect time to reconnect with your core motivations. Our DISC and Values-Based Training goes beyond labels and behavior patterns it helps you articulate how you want to lead and why you lead the way you do.

Susan David, author of Emotional Agility, reminds us that when leaders become emotionally flexible and values-connected, they’re more likely to adapt to change and respond with clarity rather than react from fear. This training supports that agility by giving you practical language, awareness, and tools for understanding not only your style but how your core drivers influence your decisions, relationships, and team dynamics. If you’re feeling out of sync, stuck in reactive patterns, or unsure of how to motivate those around you, this training is your reset button.

Whether you're looking to deepen your own skills or enhance your team's effectiveness, our DISC and Values-Based Training offers a flexible, high-impact pathway.  For those interested in certification, this training provides the foundational knowledge and credentials to integrate DISC-Values assessments into your coaching practice, leadership development programs, or internal training initiatives. You’ll gain not only theoretical insight but also the practical ability to administer assessments and debrief individuals and teams building capacity as a trusted facilitator of growth. If that is not a pathway for you, why not consider strengthening your team by offering the DISC-Values assessment and team debrief?

Using the DISC-Values assessment to strengthen your team offers a range of benefits that go far beyond personality insights. It helps improve communication across styles, enabling team members to better understand one another and reduce miscommunication. It fosters greater collaboration and trust by creating a shared language for working through differences. Teams gain clarity as they align roles and responsibilities with individual strengths and motivators, which also helps develop emotionally intelligent leaders who can flex their style to meet the needs of others. The result is increased engagement and retention, as individuals feel seen, valued, and empowered. Over time, DISC-Values supports the development of a culture rooted in feedback and growth and builds the resilience and adaptability required to navigate change together with confidence.

2. Release the Weight of Emotional Drama-Detach from Drama Summer Intensive
Let’s be honest: emotional drama is exhausting. Whether it shows up as inner narratives that spiral into self-doubt or workplace dynamics that drain your energy, drama derails impact. It clouds judgment, fractures communication, and saps resilience.

The Detach from Drama Summer Intensive was created as a high-impact program built for leaders and coaches who want clear, research-based tools to navigate the emotional complexity of work and life. Grounded in the soon-to-be-released book Detach from Drama, this intensive introduces a practical model to help you understand how drama starts, why it escalates, and what you can do to change the cycle.

You’ll learn to:
Recognize the patterns of emotional reactivity before they hijack focus
Help others regulate emotional triggers with proven strategies
Reframe meaning and reduce internal drama narratives
Guide the interruption of emotional contagion and lead others out of chaos

Clarity is hard to access when we’re operating from a place of reactivity, fear, or emotional overload. This program helps you reclaim that clarity not just for the people you lead or support, but for yourself. And it’s not just theory. Lisa Feldman Barrett’s neuroscience of emotion reminds us that emotions are not fixed reflexes, we construct them. That means we have agency. The Detach from Drama model reminds us to use that agency wisely to pause, shift perception, and reauthor the story you’re living and sharing. Whether you’re supporting clients through charged transitions or navigating team tension, you’ll walk away with the language, tools, and insight to lead with steadiness even when the emotional waters rise.

3. Sustaining Impact: From Inspiration to Integration
Many of us know how to set goals. Fewer know how to sustain them. That’s why we created Sustaining Impact, a program rooted in the realities of growth, commitment, and renewal and based upon the upcoming book by the same name. What makes this offering unique is its flexibility. It allows each participant to personalize their journey based on their most pressing needs and current challenges. The process begins with a free brief Sustaining Impact self-assessment designed to identify which of the nine pathways to sustaining change may be underdeveloped or misaligned. Based on this, participants receive a customized summary report with resources highlighting their three lowest-scoring pathways as these are often where the most leverage for transformation exists.

From there, participants have two additional options:

Extended Assessment + Customized Action Plan
For those who want to go deeper, the longer version of the assessment includes 10 additional questions per the three low-scoring areas. This generates a more nuanced report to build a customized action plan to begin addressing these obstacles through targeted reflection and behavior shifts. This option includes an hour of coaching with the book’s author.

Six-Session Coaching Track
For individuals ready to accelerate their growth with guided support, a six-session coaching engagement with the book’s author is offered. These sessions are structured around the results of the brief or extended assessment and are tailored to help participants integrate the tools, rituals, and mindsets needed to sustain their desired impact.

James Clear, author of Atomic Habits, reminds us that identity-based change is the most durable: “Every action you take is a vote for the type of person you wish to become.” Sustaining Impact provides not only clarity on what needs to shift but a practical, empowering framework to help you become that person.

Whether you want to clarify your purpose, manage energy more wisely, establish healthy boundaries, or navigate resistance and renewal, this program meets you where you are and walks with you toward where you want to go.

A Different Kind of Summer School
What these three offerings have in common is simple: They invite transformation from the inside out. They aren’t about checking a box or cramming in more content. They’re about slowing down enough to listen to what you really need and then giving yourself permission to receive it. This summer, we invite you to trade the pressure to “get ahead” for the gift of becoming aligned. Because when you reconnect with your values, release emotional weight, and commit to what truly matters, you don’t just grow. You thrive. And when you thrive, so do the people you serve.

Filed Under: Corporate Coaching Blog

The Future of Mastery: Why We’re Reimagining Coach Training at Global IOC

August 4, 2025 by Dr. Peggy Marshall

At Global IOC, our mission has always been clear: to develop the most effective, impactful, and masterful coaches in the world. It’s a mission that demands we not only stay current with the principles of great coaching but also with the science of great learning.

In a world that demands more flexibility, personalization, and real-world application than ever before, we believe the way we train exceptional coaches must also evolve.

So, when clients and others proposed a fundamental shift away from our traditional classroom model—a model I personally enjoy and value—I’ll admit, I was skeptical. My bias was clear: I love the energy of a live cohort. But my responsibility as a leader is to challenge my own biases and follow the evidence. The question was stark: could a more flexible, personalized model produce demonstrably better coaches?

Anyone who has worked with me knows that I am relentlessly driven by a simple question: "What does the evidence say?" I've built my career and this company on the principle that knowledge can be found and examined.  High Theoretic here….

Our current virtual training model is strong. Our live, 90-minute sessions are interactive, filled with case studies and breakout groups that have served our students well for years. By most standards, it’s a success. And personally, I love the dynamic energy of those sessions.

But my job is to challenge our own success and ask a tougher question: "Is this the most effective way for professionals to achieve true coaching mastery?" My responsibility is to follow the evidence, even if it leads away from a model I know and like.

First, we examined the power of individual reflection. The research shows that true, lasting insight often doesn’t happen in the rush of a group discussion. It happens when an individual has the time and space to quietly wrestle with a new concept on their own. We saw an opportunity to build this critical reflective space directly into our process.

Second, we analyzed how to maximize precious "live" time. Our 90-minute sessions were good, but we were using valuable synchronous time for initial knowledge transfer. The evidence showed that if students engaged with the core concepts before the group session, our live time together could be 100% dedicated to application, synthesis, and high-level feedback. It makes our time together exponentially more valuable.

Finally, this led to a new definition of group work. The goal of a breakout room isn't just to discuss an idea; it's to deepen it. When each student arrives at the LeaderCoach Lab having already done their individual reflection, the quality of the group synthesis is transformed. They aren’t just learning; they are co-creating a deeper understanding. The conclusion was inescapable: we could evolve from a good model to a truly exceptional one.

And then, a funny thing happened. My heart was won over, too. I realized that this new model allows me and my senior faculty to engage with our students in a more meaningful way than ever before. We're no longer presenters of information; we are true mentors in the practice arena, guiding, challenging, and celebrating growth up close.

That’s why we are thrilled to announce a fundamental and exciting transformation of two of our cornerstone programs: Coaching Essentials and the Registered Professional Coach (RPC) program. We are moving from a traditional cohort model to a more dynamic, integrated, and evidence-based learning system designed for deep, lasting mastery.

Introducing a Three-Part Model for Applied Mastery

Our newly redesigned programs are built on a powerful, integrated learning framework:

  1. Self-Directed Learning Modules: Access a rich library of our core curriculum—the theory, models, and Global IOC competencies—on your own schedule. Learn at your pace, when you are most receptive, and revisit complex topics as needed.
  2. Dedicated Oversight Coaching: This is far more than just mentorship. You will be paired with a Global IOC Master Coach who provides personalized guidance, discusses your coaching sessions, and helps you translate theory into practice with precision and confidence.
  3. Virtual LeaderCoach Labs: This is where the learning comes to life. Join interactive online labs with a small group of peers. These sessions are not lectures; they are dynamic practice arenas dedicated to peer coaching, receiving expert feedback, and workshopping real-world coaching challenges.

What This Looks Like in Practice

Imagine a week in the new RPC program. On Monday morning, you might dive into the self-directed module on "Connecting and PEA/NEA." On Wednesday, you'll submit a short reflection on the coaching content and get direct, written feedback from your Oversight Coach. Then on Friday, you'll join your LeaderCoach Lab to workshop that very competency with your peers, practicing in real-time and gaining new insights. Every component builds on the last, turning theory into skill.

Answering Your Questions

Q: Will I lose the sense of community I'd get from a traditional cohort? A: Not at all. We've designed the LeaderCoach Labs to be the heart of our community. Because these small-group sessions are focused entirely on active practice and feedback, you'll build deep, professional relationships with peers who are just as committed to the craft as you are. It’s a community built on shared practice, not just shared lectures.

Q: Is this new model as rigorous as the old one? A: It’s even more so. The rigor has been shifted from passive listening to active application. The combination of personalized feedback from your Oversight Coach on your actual coaching, plus the live practice in the Labs, demands a higher level of engagement and leads to a deeper, more integrated level of skill.

What This Means for You

This new model is designed to deliver a more profound and practical learning experience. For you, this means:

  • Ultimate Flexibility: Learn the core content on your schedule, from anywhere in the world.
  • Deeper Integration: Apply what you learn immediately and receive feedback, locking in the skills.
  • Unmatched Confidence: Enter the profession knowing your skills have been honed in live, rigorous practice labs and certified by a master coach.
  • A More Personal Journey: Receive the focused, one-on-one attention you need to unlock your unique potential as a coach.

Join the Conversation and Take the Next Step

At Global IOC, we are relentlessly committed to excellence. This new learning model represents the next stage of that commitment, and we invite you to be part of this exciting new chapter. The Coaching Essentials program begins September 15 with The Registered Professional Coach program starting the week of October 26.  The LeaderCoach labs for each program will be on Fridays from 11am -12 EST.

For more information contact Dr. Peggy Marshall here.

Or if you have already decided this is for you register here.

Filed Under: Corporate Coaching Blog Tagged With: coaching certifications, future of coaching, global training, online coaching courses

The PAUSE Model: A Framework for Interrupting Drama and Leading with Intention

August 11, 2025 by Dr. Peggy Marshall

The drama cycle moves fast—often faster than our awareness can catch up. A comment is made, a look is misread, a thought flickers, and a story begins to form. Emotions surge, and before we realize it, we’re caught in a loop of reaction and emotional contagion that can derail trust and productivity.

But between that first trigger and the downward spiral, there is a small, pivotal moment where transformation becomes possible: the moment of pause.

The PAUSE model is a practical framework designed to help you find and claim that moment. It’s not about fixing others or following a rigid script under pressure. Instead, PAUSE is a tool for slowing your own emotional escalation, creating mental space for reflection, and making intentional, values-based choices—especially when it matters most.

Why We Need to PAUSE: Moving Upstream from Conflict

Most communication models focus on repairing conflict after it’s already happened—how to navigate a difficult conversation or deliver tough feedback. PAUSE works upstream. It’s a preventative practice that helps us notice our own emotional activation before it hardens into a limiting narrative or spills into a counterproductive action.

This isn’t about suppressing emotion; it’s about developing a wiser, more effective relationship with it. When we learn to intervene early in our own internal process, we create the possibility of turning reactive spirals into powerful opportunities for greater awareness, connection, and constructive change.

The Five Steps of PAUSE

Each step of PAUSE is an internal intervention—a series of small, deliberate choices that fundamentally shift how we engage with ourselves and others in high-emotion moments.

P – Pause and Notice

The first and most critical act is to interrupt the momentum. The instant you feel that internal activation—a tightness in your chest, heat in your face, the powerful urge to respond instantly—pause. You aren’t trying to stop the feeling; you are simply stepping back to observe it. Notice your body language, your tone of voice, the energy in the room, and the story that is already forming inside you.

A – Acknowledge What’s Present

Silently give language to your internal experience. Simple, non-judgmental statements like, “This is anger,” or “I’m feeling dismissed right now,” validate what’s happening. By naming the emotion or thought, you create just enough distance to relate to the feeling rather than being completely consumed by it. Acknowledgment is the beginning of regaining control.

U – Uncover the Pattern, Belief, or Meaning

Reactivity is rarely just about the surface event. This is your chance to get curious and go deeper. Ask yourself: What is this really about for me? What core belief, past experience, or personal fear is being triggered here? This step helps you uncover the deeper drivers of your reaction, allowing you to see the full landscape instead of just the immediate trigger.

S – Steady and Shift

Clarity is nearly impossible when you’re in a state of high activation. The first priority is to steady yourself. Take a deliberate breath. Feel your feet on the floor. Do whatever it takes to regulate your nervous system. Only then can you effectively shift your perspective from a place of defensiveness toward a more open, resourceful, and values-aligned stance.

E – Explore Options and Take Aligned Action

With your composure restored, your choices automatically expand. You are no longer trapped by a single, reactive path. Ask yourself: What response would be grounded, not triggered? What is truly needed right now to move this situation forward constructively? Consider the options for repair, alignment, or resilience, and choose an action that reflects the leader you want to be.

A Real-World Example: Jack and Sue

Sue walked into Jack’s office, her expression tight and her voice sharp. “I can’t keep covering for her,” she said, referring to a teammate. “She’s not pulling her weight, and I’m tired of picking up the slack.”

Jack immediately felt the familiar tug to take sides and jump into problem-solving mode. His mind raced: What if Sue is right? What will this mean for the project deadline? But before speaking, he remembered to use the PAUSE model.

  • P – Pause and Notice: He felt his shoulders tense and his breath quicken. He recognized his thoughts were moving too fast, pulling him toward immediate judgment. He consciously paused.
  • A – Acknowledge What’s Present: Internally, he named the feeling: “I’m feeling pressured to fix this right now.” Acknowledging this created just enough space between his reaction and his response.
  • U – Uncover the Pattern: Jack realized his discomfort came from an old belief that good leaders must have immediate solutions. He saw that this belief was pushing him toward hasty action, not genuine understanding.
  • S – Steady and Shift: He took a slow, unnoticeable breath, relaxed his posture, and intentionally shifted his goal from solving to listening. He chose to focus on understanding Sue’s perspective without rushing to conclusions.
  • E – Explore Options and Take Aligned Action: With this newfound clarity, Jack said calmly, “Sue, I hear how frustrating this is. Help me understand what’s been happening from your point of view. Then we can look at possible ways forward together.”

The tension in the room eased. Freed from the need to prove her case, Sue began to share specific examples rather than broad complaints, opening the door for a balanced, productive conversation. By using PAUSE, Jack didn't just avoid escalating the drama; he transformed the entire nature of the conversation, preserving trust and keeping the focus on collaborative problem-solving rather than blame.

Using PAUSE in Daily Life

The PAUSE model can be applied formally in a coaching session or team debrief, or informally as an internal compass in real time. You might use it when:

  • A client is cycling through the same reactive narrative.
  • A team meeting’s energy is amplifying tension instead of creating clarity.
  • A leader (or you) is caught in a pattern of urgency, control, or assumption.
  • You feel yourself being pulled into a dynamic that requires presence over performance.

The value of PAUSE lies not just in resolving a single situation, but in strengthening your emotional intelligence, narrative flexibility, and psychological safety over time. When used consistently, it becomes less of a tool and more of a leadership mindset—a way of meeting emotion without being swept away by it.

Turning Pause Into Practice

PAUSE is deceptively simple, but the real challenge is remembering to use it in the heat of the moment. You can build this crucial skill by:

  • Practicing on low-stakes situations so the framework becomes familiar before you need it under pressure.
  • Reflecting afterward when you notice you missed an opportunity to pause. Learning from hindsight is what strengthens foresight.
  • Using physical prompts, like a sticky note with “PAUSE” on your monitor or a recurring reminder on your phone.

The more you practice, the more PAUSE becomes your default response. Over time, it will fundamentally shift your relationship with emotion from reactive to responsive, from being swept into drama to creating space for clarity, connection, and choice.

The ultimate goal isn’t to control emotion—it’s to change our relationship with it. PAUSE helps us honor what we feel while intentionally choosing how we respond, turning moments of tension into powerful opportunities for growth, trust, and transformation.

Join Us Live – September 3, 2025 @ 11 am EST

If you’d like to explore the PAUSE model in real time, please join us for a free, interactive webinar on September 3. This session will take you deeper into the concepts from my soon-to-be-released book, Detach from Drama, with live examples, practical tools, and dedicated time for your questions.

Whether you’re a leader, a coach, or simply someone ready to interrupt the patterns that drain energy and focus, this webinar will give you a clear, actionable way forward—one pause at a time.

Zoom Link

Filed Under: Corporate Coaching Blog

  • « Go to Previous Page
  • Page 1
  • Interim pages omitted …
  • Page 8
  • Page 9
  • Page 10
  • Page 11
  • Go to Next Page »
  • | Home |
  • Leader Development Pathways
  • | Executive Coaching |
  • Team Coaching
  • | Sustaining Impact |
  • Detach from Drama
  • | Coach Cultures at Global IOC |
  • My Account |

Copyright Global IOC© 2026